How to Stop Buffering on your vSeeBox

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How to stop Buffering / Freezing on your VseeBOX There’s no bigger buzzkill when streaming with an interruption for buffering problems. Here’s the complete guide…

General troubleshooting steps for vSeeBox:

Clear caches / reboot your VseeBOX

vSeeBox Internet Connection Troubleshooting Steps:

-Reboot your router and modem: Unplug the power cables from your router and your modem, leave both of them disconnected for at least 10 seconds, then plug back into both devices.

-try ethernet hardwire connections for optimal streaming instead of WiFi; Copper is faster then Air

-If you’re using vSeeBox on WiFi, make sure there’s no overcrowding. Turn off the WiFi features on the devices that you don’t need them at the moment, especially if your kids are on XBox

Use the “Fast.com” app to test your internet speed. Ods are your VseeBOX is behind the TV, in a drawer, or simply can't get a reliable signal from your WiFI router

vSeeBox Live TV Troubleshooting Steps:

- Some channels like sports or major sport events section require more bandwidth (Like MLB). For example, channel 10 Animal Planet East requires less bandwidth. If it streams smoothly on it while it buffers on sports channel, you may consider upgrade to higher bandwidth with your Internet Service Provider. Or place your router closer to your VseeBOX

- If it’s only some channel(s) freeze/buffer and it continues for 30 mins, you can report it by feedback ( MENU – Info – Feedback – 2 No signal / frozen)

VseeBOX on-demand/playback troubleshooting steps:

- Try to pause it for up to 15 seconds before resuming the movie. This often resolves the buffering issue by locally caching your stream to memory.

- You can adjust the picture quality from high quality to low quality. For high quality, I recommend 15Mbps for seamless streaming without buffering.

VseeBOX Internet Service Provider Troubleshooting Steps:

-Internet service providers offer varying rates of speed at different price points. You can choose a higher internet connection speed when they need to support multiple users, so all members of the family can stream or surf at the same time. You can find out how your internet speed measures up (and if your ISP is making good on its promise) by checking with Fast.com app on recommend section.

One more recommendation:

- upgrade your Wi-Fi device: It might be time to upgrade. New Wi-Fi 6 routers promise increased speed.